Terms of Service

Last updated: January 1, 2025

Welcome to Hourglass Cosmetics. These Terms of Service (“Terms,” “Agreement”) govern your use of www.hourglasscosmetic.com (the “Site”), operated by Hourglass Cosmetics (“we,” “us,” or “our”).
By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms.
You agree not to:

  • Use the Site in any way that violates any applicable local, state, national, or international law

  • Engage in unauthorized access, tampering, or hacking of the Site or servers

  • Use the Site to distribute spam, malware, or harmful content

  • Attempt to gain information about other users without consent.

We reserve the right to terminate or restrict access to the Site for any violation of these Terms.

2. Products and Services

All products listed on our Site are subject to availability. We make every effort to display accurate product descriptions, colors, and prices, but we cannot guarantee that your device’s display will perfectly reflect actual colors.
We reserve the right to:

  • Limit quantities of any product or service

  • Discontinue products at any time

  • Refuse or cancel any order that we believe violates our policies or is fraudulent.

3. Pricing and Payment

Prices are displayed in your local currency where applicable.
We accept payment through secure gateways supported by Shopify, including major credit cards and other available methods.
We reserve the right to update prices and promotional offers at any time without prior notice.

All transactions are processed securely, and your payment details are encrypted for your protection.

4. Order Acceptance

Once you place an order, you will receive an order confirmation email. This confirmation does not signify acceptance of your order; it simply confirms receipt.
We reserve the right to:

  • Verify payment information before processing

  • Cancel or refuse orders if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping & Delivery Policy.
We are not responsible for delays caused by shipping carriers, weather conditions, or customs processes.

6. Returns and Exchanges

For information on returns, refunds, and exchanges, please refer to our Return & Exchange Policy.

7. Intellectual Property

All content on this Site—including text, graphics, images, videos, logos, and design elements—is the property of Hourglass Cosmetics or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any part of the Site without our prior written consent.

8. User Accounts

If you create an account on our Site:

  • You are responsible for maintaining the confidentiality of your login information.

  • You agree to provide accurate and up-to-date information.

  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

9. Third-Party Services

Our Site may contain links to third-party websites or services (such as Shopify, Google, or social media platforms).
We are not responsible for the content, policies, or practices of any third-party site. Accessing such sites is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, Hourglass Cosmetics shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use the Site

  • Product defects or delays

  • Unauthorized access or data breaches

Our total liability for any claim arising from your use of the Site will not exceed the amount paid for the product or service in question.

11. Indemnification

You agree to defend, indemnify, and hold harmless Hourglass Cosmetics and its affiliates, employees, and partners from any claims, damages, or losses resulting from your use of the Site or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in California, United States.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the revised “Last updated” date.
Your continued use of the Site after such updates constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Hourglass Cosmetics – Customer Care
Email: support@hourglasscosmetic.com
Website: www.hourglasscosmetic.com